Terms and Conditions (AGB)

§ 1 Scope & Customer Information

The following Terms and Conditions (AGB) govern the contractual relationship between Blugroup OG (hereinafter referred to as “we”, “our” or “us”) and you as a consumer purchasing goods through our online shop. These Terms also include customer information according to the European Consumer Rights Directive and Austrian and German distance selling regulations.

The contract language is German.

§ 2 Company Information

Blugroup OG
Andreas Hoferstraße 9
A-6330 Kufstein
Austria
Company Register No.: FN311553t
VAT ID: ATU64244927
Tel: +43 664 950 66 86
Email: bluginfo@gmail.com

§ 3 Offers, Contract Formation and Storage of the Contract

All information and product listings on our website are non-binding and do not represent a legally binding offer, but an invitation to place an order. Our offers are directed exclusively at persons aged 18 and older. By placing an order, you confirm that you are at least 18 years old and that you will not make the purchased products available to minors.

A binding purchase contract is concluded only upon our express acceptance of your order, either by sending an order confirmation or by dispatching the goods. The automatic order receipt confirmation does not constitute acceptance of the contract.

If your order is not confirmed within 7 days of receipt, it is deemed rejected.

§ 4 Prices and Payment

All prices are stated in euros (€), including statutory VAT and excluding shipping costs (unless otherwise stated). The total amount due is shown in your shopping cart before the order is completed.

We offer the following payment methods (depending on the shop system): Bank Transfer (Prepayment), Klarna, Credit Card, PayPal, Instant Transfer, Apple Pay, Google Pay.

Payment is due immediately upon conclusion of the contract. For prepayments, the goods will be shipped only after full payment has been received.

§ 5 Delivery, Shipping and Availability

After payment has been received, goods are shipped within 24 business hours. Typical delivery time is 1–3 working days within Austria and Germany.

If an item is temporarily out of stock, you will be informed promptly. Partial deliveries are permitted if they are reasonable for you; any additional shipping costs for partial deliveries are covered by us.

For reasons of discretion, we ship exclusively in plain, unmarked packaging.

§ 6 Retention of Title

The goods remain our property until full payment has been received.

§ 7 Vouchers and Discount Promotions

Gift vouchers cannot be combined with other vouchers. Only one voucher may be used per order. Gift vouchers cannot be purchased using other discount vouchers.

§ 8 Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., by letter or email) of your decision to withdraw from the contract:

Blugroup OG
Andreas Hoferstraße 9
A-6330 Kufstein
Austria
Tel.: +43 664 950 66 86
Email: bluginfo@gmail.com

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (except additional costs arising from your choice of a different type of delivery than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received your notice of withdrawal.

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